All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
As of May 1st 2022, We offer FREE USPS First Class Shipping rate shipping to the United States.
We also offer FREE Priority Shipping for orders over $80 in the United States
We offer international shipping to man countries.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pet Essences is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at email@example.com.